N Nexus Docs
Marketplace Adapters

Bol.com Adapter

NexusCommerce integration with the Bol.com Retailer API for the Netherlands and Belgium marketplaces.

Overview

The Bol.com adapter connects NexusCommerce to the Bol.com Retailer API (v10), covering the Netherlands (.nl) and Belgium (.be) marketplaces. Bol.com is the dominant e-commerce platform in the Benelux region, with over 12 million active customers.

Key Concepts

Retailer API v10 — The current Bol.com API version. Uses OAuth 2.0 client credentials for authentication. The API is RESTful with JSON payloads.

EAN — Bol.com uses European Article Numbers (EAN-13) as the primary product identifier. Your products must have valid EANs to list on Bol.com.

LVB — Logistiek via Bol.com (Fulfilled by Bol). Similar to Amazon FBA — Bol.com stores and ships on your behalf. LVB inventory is read from the API and displayed read-only in NexusCommerce.

Offer — Bol.com's term for a seller's listing of a product (equivalent to a marketplace listing in NexusCommerce). Multiple sellers can have offers for the same EAN.

Getting Started

Required Credentials

FieldDescription
Client IDFrom the Bol.com Seller Portal under API Settings
Client SecretFrom the Bol.com Seller Portal under API Settings

Authentication

The adapter uses the OAuth 2.0 client credentials flow:

POST https://login.bol.com/token
Content-Type: application/x-www-form-urlencoded

grant_type=client_credentials&client_id=<id>&client_secret=<secret>

Access tokens expire after 5 minutes. The adapter refreshes automatically.

Features

Catalog Sync

Products (offers) are fetched via GET /retailer/offers with pagination. The adapter maps Bol.com offer data to NexusCommerce's product schema.

Bol.com offer fields mapped:

Bol.com FieldNexusCommerce Field
offerIdexternal_listing_id
eangtin
conditioncondition
price.regularPriceprice
stock.amountquantity
fulfilment.methodfulfillment_method
statusstatus

Order Sync

Orders are fetched via GET /retailer/orders with status and date filters. Each order includes shipment details and the list of order items with EAN and quantity.

Bol.com order statuses:

Bol.com StatusNexusCommerce Status
OPENconfirmed
PENDINGpending
SHIPPEDshipped
DELIVEREDdelivered
RETURNEDreturn_received

Shipment Confirmation

Submit shipment confirmations via PUT /retailer/orders/{orderId}/shipment. Required: transport company (carrier code) and track and trace code.

Bol.com accepts a standardized list of carrier codes. NexusCommerce maps common carrier names to Bol.com carrier codes automatically:

CarrierBol.com Code
PostNLTNT
DHLDHL
DPDDPD_BE / DPD_NL
UPSUPS
FedExFEDEX

Webhook Support

The Bol.com adapter registers webhooks for real-time order notifications. Supported events:

  • NEW_ORDER — A new order was placed
  • SHIPMENT_RECEIVED — A shipment was received (for returns)
  • RETURN_REQUESTED — A customer requested a return

Webhooks are registered via POST /retailer/subscriptions and verified using the X-Bol-Signature header.

Returns

Returns are fetched via GET /retailer/returns. The adapter maps Bol.com return reason codes to NexusCommerce's normalized reason codes.

Return acceptance/rejection is done via PUT /retailer/returns/{returnId}.

Inventory Update

Inventory is updated via PUT /retailer/offers/{offerId}/stock. The adapter sends the new amount and managedByRetailer flag (set to true for seller-managed stock).

Configuration

SettingDescriptionDefault
Marketplacenl (Netherlands) or be (Belgium)nl
LVB inventoryPull LVB stock levels (read-only)Enabled
Offer conditionDefault condition for new offersNEW
BackorderAllow backorder when stock = 0Disabled
Delivery promiseDelivery time promise shown on listing1-2 business days